FILING A CLAIM WITH FEMA
If you need immediate assistance, you can contact your local emergency management agency or call the FEMA hotline 1-800-621-3362 / TTY (800) 462-7585 for additional referrals.
If you are a renter or a homeowner, you may qualify for housing assistance from FEMA. It cannot duplicate any assistance you get from your insurance company. FEMA housing assistance may cover items that are not covered by your insurance. Please apply for assistanceat www.disaster.gov.
Learn more about what kinds of coverage FEMA may offer to you in assistance:
FILING YOUR INSURANCE CLAIM
If you have your insurance policy paperwork, please call the number on it. If you currently do not have your insurance policy, call Texas Department Of Insurance at 800-252-3439, so they can help you locate the name of your insurance agent.
Before making repairs, please take pictures of all the damage and property items, don’t throw anything away before the insurance adjuster has seen it, and write down everything you spend on repairs and keep the receipts.
NEED TRANSITIONAL HOUSING?
Go to disaster.gov to apply for assistance with transitional housing and look up which hotel you may be able to stay in:
NEED HELP WITH YOUR MORTGAGE OR FORECLOSURE?
If you have a FHA-backed insurance, you can qualify for relief with making mortgage payments on your home:
Harris County Residential Debris & Damage Assessment Hotline
They will help you answer questions about the following list of services:
- About debris separation and removal from public roads and residential subdivisions
- Residential/commercial permits for repairing or replacing a damaged structure
- Phone numbers for other recovery resources
The City of Houston wants to know if your house has been flooded so they can make documentary evidence to assess what is needed to rebuild the city’s infrastructure. Go file a report at www.readyharris.org
You can call the following numbers:
CALL 2-1-1 for the United Way
CALL 866-526-8300 for the local Houston Red Cross
CALL 713-752-0677 for the American Red Cross
CALL the Lone Star Legal Aid if you need legal assistance at 713-652-0077
If you feel like you or someone you know may need counseling or someone just to talk to, please call the following numbers:
Disaster Related Crisis Counseling (24 hours) 713-970-7070
Catholic Charities – 713-526-4611
Family Houston – 713-861-4849
Montrose Counseling Center – 713-529-0037